Privacy Policy

At Discover Merzouga, your privacy matters to us. This Privacy Policy explains what information we collect when you visit our website or contact us about a desert tour, how we use it, and the choices you have.

By using this website or contacting us, you agree to the practices described in this policy.

Information We Collect

We only collect the information we need to respond to your enquiry and organise your trip. Depending on how you contact us, this may include:

• Your name
• Email address
• Telephone or WhatsApp number
• Travel dates, group size and tour preferences
• Passport or identification details, only when required for a specific booking
• Any other details you choose to share in your message

When you browse the website, we may also automatically receive standard technical information such as your approximate location, browser type, device and the pages you view, through cookies and analytics tools.

How We Use Your Information

We use the information you provide to:

• Reply to your enquiries and booking requests
• Prepare quotations and organise your tour
• Communicate with you before, during and after your trip
• Improve our website and the services we offer
• Comply with legal and accounting obligations

We will never sell or rent your personal information to third parties.

Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use the site and to improve your experience. You can disable cookies at any time in your browser settings, although some parts of the site may not work as intended.

Sharing Your Information

To arrange your trip, we may share only the necessary details with the local partners who deliver your services — such as drivers, guides, hotels and desert camps. We may also disclose information where required by law. These partners receive only what they need to provide the services you have booked.

Data Retention

We keep your personal information only for as long as necessary to answer your enquiry, provide your tour and meet our legal or accounting obligations. When it is no longer needed, we delete or anonymise it.

Your Rights

Depending on your country of residence, you may have the right to access, correct, update or delete the personal information we hold about you, or to object to or restrict its use. To exercise any of these rights, please contact us using the details below and we will respond as soon as possible.

Data Security

We take reasonable measures to protect your personal information against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to other websites, including our partner tour companies. This Privacy Policy applies only to Discover Merzouga. We are not responsible for the privacy practices of other websites and encourage you to read their policies.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children without the consent of a parent or guardian.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a new “last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Email: discovermerzouga1@gmail.com
• Phone / WhatsApp: +212 666 227 549
• Merzouga, Draa-Tafilalet, Morocco